Questions, corrections, ideas for a new companion, or something that broke — all of it reaches the same small team, and all of it gets a written reply. Messages are usually answered within two working days.
If you are writing about your account, mention the email address you used so we can find the right thread quickly. Please do not include passwords or payment details in a message.
Press and partnership enquiries are welcome through the same form. Add a line about what you are working on and we will point you to the right person.